Choice Words

The 2024 Olympic Games have taken Paris by storm. They are mesmerizing. Such a diversity of human athletics performing all manner of extraordinary feats, whether it be swimming like sharks, diving like dolphins, running like cheetahs, or jumping like kangaroos. I watched the triathlon which is an endurance multisport race consisting of swimming in the murky Seine, and then cycling through and running up and down the muggy streets of Paris. The stamina and grit of those who take part is superhuman. There isn’t an animal that matches their prowess.

Which is why when something mind-boggling happens it is truly remarkable. For a long time, during this year’s race, the favoured Brit in the men’s competition, Alex Yee, was way behind his rival, the New Zealander, Hayden Wilde. But then out of nowhere, he stepped up a gear and proceeded to race passed Hayden, with just 400 metres to go. He kept going reminding me of Forrest Gump, his momentum keeping him ahead. He then won the gold medal by a considerable distance. His rival could do nothing at that point but look on; having expended all his energy before, thinking he had it in the bag. How was this possible? How is someone able to turbo charge, like a sports car, after 2 hours of gruelling racing?

It appears on the last lap that he heard his coach poignantly say: “Anything can happen, mate.” These choice words jolted Yee into action. Usually the crowd will rally together in the hope of motivating runners with cries of “Not far now,” “You can do it”, “come on, keep going” and the like. Coaches might use arm gestures or hand signals. But this philosophical turn of phrase, which appeared seemingly out of the blue, resonated in Yee’s brain and body in a way that stock phrases might not have. It did not nudge him but empowered him to believe he could go the extra mile.

What is it about the power of language that it can motivate us to change our behaviour and even do something out of the ordinary? Peter Johnston in his book on education, called Choice Words, provides examples of words and phrases that are key to the effective orchestration of the classroom. He points out how what teachers say can have a big impact on how children learn, think and behave later on in life. Importantly, a teacher that can get a child to figure things out for themselves is the best strategy. This involves encouraging discussion by asking open-ended questions rather than simply telling children what they can and cannot do. As Jean Piaget famously once wrote, “When you teach a child something you take away forever his chance of discovering it for himself.”

Yee’s coach was masterful when he spoke those four words – they were not intended to encourage him to keep going – as he was clearly way behind his rival – but to make him stop for a second, think the unimaginable, and in so doing, turn things around. They were chosen not in anger but in brilliance.


Peter Johnston (2024) Choice Words. 2nd edition. Routledge.

Dancing Queen

Since the pandemic turned our world inside out most of us have been sat for hours on end each day in front of a display (phone, tablet, laptop or PC) interacting with all manner of virtual talking heads. We have gotten used to this way of connecting with our colleagues as the new normal – even joking about still wearing our pyjamas as no-one can see our lower half while on screen. We have also developed a new norm – turning our cameras and mikes on and off when coming in and out of focus during meetings. We don’t do this in the real world but we all do it now in the digital world. It is easier and less stressful to not be visibly present when not talking. Then there is the abrupt ending to our meetings, clicking on the ‘leave meeting’ button transports us back to our home life in an instant.
Today, I gave a keynote at a virtual conference called ISMAR20 that is about mixed and augmented reality. I have given a few invited talks now during lockdown. They are quite different in the extent to which I feel connected with the audience. Some totally detached and others more engaged. Today’s talk was more the latter. The organizers had asked me to record my talk beforehand so that I could be more relaxed during the session and also to reduce the risk of too many technical hiccups overshadowing the talk. The conference setting was a 3D virtual world; that was designed to be like a futuristic virtual campus, comprising lifelike campus buildings and luscious outdoor spaces (the actual conference was meant to have been held in Recife, Brazil).

It has been a long time since I have properly set foot in a 3D world. It required me becoming an avatar and controlling it with my keyboard as if just behind. I had a few attempts to get used to using my keyboard to move around. It is easy to move too fast and walk into or through a wall. A nice touch they had added was ‘clippy-cloppy’ noises as I walked. It almost made it feel I was walking in stilettos. For my appearance, I selected some clothing from a virtual wardrobe, dressing myself up for the occasion. I donned a blouse, skirt and jacket in contrasting colours. Instead of wearing a badge, my name appeared automatically above my head in a halo cloud that followed me around, making it easy for others to see who I was at a distance. Then I was ready to enter centre stage.


There was a lot of tech involved to switch between and to turn on and off at the right time – that needed practice. It seems virtual A/V is just as tricky to get right life as is physical A/V – if not more so. But we got there. Then when it was time for my talk I stood by the virtual podium facing the audience and my pre-recorded talk appeared on a large display behind me. It meant I could not see my slides as I ‘talked’. So, I popped up my slides on my laptop back home and listened to myself rabbiting on in the virtual space. All very strange. Sometimes I had an out of body experience.

 After my video ended, I ‘walked’ my avatar to stand besides another screen, clicked on it and there I was again, only this time, as a larger than life video feed fielding the audience questions, which the chair asked me via his avatar. At that point, there were too many of ‘me’. It made almost for an existential crisis, especially when the audio started reverberating. But I managed to cope – as you do – and answered the questions without too much waffling.

Then as I walked off the stage, I was not sure what to do with myself (there was no-one to go for coffee with) so I tried out some of the other avatar actions (like dancing, waving, clapping). Doing the samba was fun and reminded me of Theresa May’s entrance when she danced to Abba’s ‘Dancing Queen’ at the Tory party conference in 2018.  But mine was as an exit to an empty space rather than as an entrance to a rousing crowd. Given the world is so topsy turvey right now  it seems apt to dance off stage than on to it. And then in a flash it was all over; I clicked the ‘quit menu option and walked to Tescos down the road to get a sandwich.

 

 

 

Remote Working

It has been a full-on week of remote working since the university instructed us last week to do so because of the escalation of coronavirus. It feels like I have had more videoconferencing meetings than hot dinners! One moment it is Skype, the next Teams and then Zoom – many have been back-to-back. Even though it is great that we can keep in touch in this virtual way, it is frankly exhausting – but in a different way from my usual tiring day at work. While my twice daily train commute often takes its toll at the end of the day, sat being glued to a screen for hours on end, talking to virtual colleagues and students, elevates fatigue to a new dimension. It is not a physical exhaustion but more enervating, like how one can feel after a long Sunday, when you have indulged in too much binge-watching.

Part of the new tiredness also stems from having quite different kinds of meetings than usual; having to deal with so many updates and breaking news each day, on what has been planned, decided, revealed and mandated by government, country, university or at the departmental level. Right now, there is an awful lot of ‘cascading’ interspersed with checking up and reassuring each other. There seems to be much less ‘actual’ work’; but one hopes this will return once routines begin to settle into place.

Then out of the blue you might get an email from one of your colleagues letting you know they are not feeling well and have begun self-isolating. It is quite anxiety-inducing, worrying if they have got the lurgy. I have heard now from quite a few people that they have developed flu-like symptoms and are self isolating; some seem more serious than others. It is all a bit discombobulating, and russian roulette-like. You can but hope they will be better the next day.

To welcome each day, I have started walking on the beach early in the morning with a couple of my neighbours. It is invigorating, filling the lungs with fresh sea air and watching life at a distance. We even see a group of women each day, braving the waves in their wetsuits for a bracing swim. But who knows how long we can carry on doing this before a lockdown is imposed – as has been the case in Spain and Italy.

Today it was raining and so we put our umbrellas up; making it easier for us to ‘social distance’. At one point we entered a shop, and while waiting in line, other customers came in and stood a metre apart from us and each other – abiding by the government’s guidance. It felt a little strange and silly as we skirted around the small place. But even though it seemed unnatural it felt prudent.

Later in the morning, when I peered out of my study window that looks onto a primary school playground, I saw many 5-6 years old children playing together during their break time as if they did not have a care in the world (as it happens it was probably for the last time as UK schools begin to close). For them the concept of social distancing must seem alien. As for taking part in social isolation, it must seem even stranger, as to why they can’t go out to play but instead have to stay indoors for a week or two without physical contact with their grandparents or playmates.

This new world order brings out the best and worst in people. There are so many acts of kindness being reported it makes you feel warm and fuzzy, realizing that, as human beings, we like to look out for each other. However, the flipside is just how many people are looking out for themselves. Many can’t resist the temptation to stock up on tins, bread, toilet paper and other staples. Panic buying maybe, but it gives them something to do and makes them feel safe. I found myself today, after failing to find any cereal left on the shelves, wondering if I should buy the last remaining cereal bar that I spotted. I would never normally buy such a thing let alone eat one. It is not easy to restrain oneself when irrational fears enter our psyche. As it turned out, one of my neighbours came to the rescue and brought round a tasty loaf of bread.

As we have all started to sign off our emails with: ‘Stay safe’.

Standing Out

Much has been written about the power of a label to make the object it is attached to stand out. Popular techniques used include striking images, bright colours, ironic slogans and unusual designs. The trick is to make the label grab someone’s attention – be it online, in a store or in a catalogue. The competition for customer’s eyeballs is particularly marked for wine where there are thousands of brands vying for their attention.

On a recent trip to Western Australia, I visited Tylers, a small family-run vineyard who market their wine through a fun form of ‘selfie-labelling’. Visitors can pose for a photo which is then made into a label that can be stuck onto a bottle of wine they have purchased – transforming it into their very own personalized wine. All for no extra cost.

The vineyard was very low key, comprising a small farm shack where the tastings took place; the inside and outside of which were covered from top to bottom in previous visitors’ wine labels. Located in one corner of the shack was a dusty old PC, that was used to design the labels and a printer that kept getting jammed. It felt like stepping back in time to the halcyon 80s computing days. Some of my colleagues, who I was with on the wine tour, immediately saw how they could improve the tech. But for me, I thought its ‘old fustiness’ simply added to the place’s nostalgic charm.

Another recent innovation – also from Australia – has been to use augmented reality (AR) to make printed historical characters appearing on the wine label come alive – as if they were actually talking to you. The brand ‘19 Crimes’ has stolen the market on this; presenting a line-up of british convicts who were sent to Australia back in the 18th Century, and who regale their stories for why they were incarcerated and how they then subsequently became colonists. The AR characters celebrate the rebellious spirit of the exiled men and women who then went onto forge the national spirit in Australia. It is intriguing and atmospheric listening to their stories . Rather than using AR as part of a game, such as Pokeman Go does, it has been used in an adult context, bringing the story behind the wine label alive in a playful, mysterious and slightly uncanny way.

Placing labels on people, however, has a very different impact. The compulsory yellow badges that were required to be worn by Jewish people during the Nazi era were intended to stigmatize, humiliate, segregate and control them. Quite abominable. Nowadays, labels in the form of badges are used to signal implicit messages to the general public, asking for understanding and acts of kindness – for example, politely requesting someone give up their seat on the London Underground if they see a woman wearing a badge saying ‘baby on board’.

In Japan, a label has even been created for female staff to be worn when working in a store to indicate to other staff they are menstruating. The badge is adorned with a cartoon character called Miss Period. The underlying message is intended to enable other staff to feel OK helping the wearer and for the wearer to be excused if they feel the need to have a longer break. To many outside of Japan, it may seem somewhat strange and a little demeaning, to see someone wearing a Miss Period badge.

For shoppers not in the know, it might be read as saying, ‘I am having my period now’. But what is the customer to do? Should they avoid the sales assistant? Say something to them or other? Without any guidance, it can be awkward for the general public to know what to do or say on seeing such a badge being worn. In this context, the image is clear and rather cartoon-like, but the message less so, resulting in both the wearer and the observer feeling uncomfortable.

Another form of product labelling is one that informs consumers about something. One such initiative that is doing the rounds again is called PACE – which stands for ‘Physical Activity Calorie Equivalent or Expenditure’. The underlying rationale is that a label is placed on food or drink packaging to specify how much exercise would be needed to burn off the calories, if it was consumed – for example when eating a burger or drinking a can of coke. Some people may take the number literally and spend 40 minutes on a treadmill to earn their drink. Others might think twice about having extra fries or a muffin, when reading how much exercise is needed to burn it off. It might just nudge them to refrain.

An ongoing debate is whether this kind of information is more effective at making people change their behaviour than simply stating the number of calories. Does a calorific number (e.g. 600) or a type of activity (e.g. a 40 minute run) increase the likelihood of taking more exercise and or eating less? A recent study by the University of Loughborough has suggested that people selected about 65 calories less per meal when their food was labelled using the Pace system. That is nearly a whopping saving of 200 calories a day. It is not clear, however, whether its impact also increased their physical activity in the manner subscribed.

I also wonder if it might make people think that as I have saved on eating less during the day by having an apple rather than a chocolate bar, I have earned myself an extra glass of wine in the evening. When it comes to Christmas dinners, I can’t see many saying no to a second helping of  homemade trifle and then hoofing it down the park for a 2 hour run.

Amazon Go

I had the pleasure of visiting Amazon’s HQ in Seattle last week to give a talk on my research. I also got to experience Amazon Go – the new grocery store they have created which has transformed how you purchase goods. You simply sign up, walk in, pick up and walk out. The paying happens automatically in the background. It is perfect for those who are in a rush and need to grab some lunch or a snack. No need to wait again for someone taking for ever deciding what to buy at the deli or fumbling with their purse to pay. ‘Just walk out shopping’ is their slogan.

It is a big step up from the last supermarket innovation of the barking self-checkout machines. Instead of scanning each item, you download the Amazon Go app and then place the QR code that appears on your mobile phone at a turnstile reader that lets you into the store. You are then registered as a customer, enabling you to take anything off the shelves, place it in your pocket or bag and then simply walk out when you have got what you want. Then, seconds after exiting, you get a receipt that itemizes what you took and deducts the amount owing from your Amazon account. It is all done through AI tech.

I thought Amazon’s 1-click ordering for online shopping was very clever at reducing the burden of shopping. But this new-fangled idea of shopping without having to go to a checkout is even more innovative. Except you feel a tad guilty – at least the first time – walking out of the store without the physical action of paying – almost like shoplifting in broad daylight.

So how does the tech do it? Has it stopped shoplifting? Can you trick the system? The smarts are in how the computer vision, sensor fusion and deep learning are combined to track you and what you take from a shelf. Look up to the ceiling and you see an array of depth sensor cameras protruding that track you and your arm movements as you move around and lift your arm towards a shelf. The imaging is coupled with what is detected as being removed using weight sensors that are placed on the shelves underneath each item. All pretty clever and reliable. The only time it may get confused is if two people in close proximity put their arm out at the same time, one on top of the other and reach out to a shelf at the same time. It could mistake the arms so that each gets billed for the wrong item. But it is smart enough to know if someone picks something up and put it back down again – even in the wrong place. Unlike the first generation of smart hotel mini-bars that billed you for just opening the fridge and lifting something out to take a look.

There are 17 of these stores now in the US and more being built each month. What next one wonders – if this kind of automated convenience store takes off. Besides revolutionizing how we purchase goods it could be used in other places, such as bars and pubs, removing the need to have to wait in line to buy a drink. You could even pull your own pint – but someone will still have to pick up the dirty glasses afterwards.

Digital Faces

The other day, I accidentally touched a part of my address book on my phone screen and it started calling a friend on WhatsApp. I knew it was starting to connect by its distinct soft pulsing ‘dudududu’ sound. I panicked and tried to find the cancel button but it was not obvious where it was. Eventually the app hung up on me but my friend later texted me to ask what was up. I texted back saying nothing really.

My initial anxiety was triggered by the thought that had my friend answered my accidental WhatsApp call I would find it hard to fess up to saying I had not meant to call her. I’d have to bluff and start a conversation as if I had meant to call her. The awkwardness is akin to bumping into someone out of context, such as at the supermarket. It can be embarrassing as you are not prepared for the encounter and don’t know what to say. You often overcompensate, by over-smiling and blathering inane things.

My WhatsApp quotidian blip got me thinking about how talking to someone’s digital face when it appears on your smartphone is far more intrusive than just speaking to them on a phone. To begin, when the person answers your call, their digital image immediately faces you. It can be abrupt. Of course this happens when we meet in the flesh. But somehow it feels strange doing it digitally. When orienting yourself to your phone screen you are also checking how you look to them in the overlaid ‘mirror’ window. Are you squarely framed or distorted with an up the nose view? All while making an initial greeting and engaging in small talk.

It is not surprising that more and more people nowadays prefer to talk to each other via typing text messages or using messenger apps. Besides being easy, fun and less effortful, it can be more face-saving than having to face someone in a digital moment.

And yet in the world of work, holding meetings with others scattered around the globe, via Skype, Zoom, Meeting Owl and so on, has become the norm. These videoconferencing apps work best when everyone at the virtual meeting is remotely connected from different locations (providing the wifi connection is good). To indicate who has the floor, screen effects are often used, such as enlarging the person who is talking to take up most of the screen or highlighting their portal when they take the floor. The quality of the video in high end videoconferencing suites is also mightily impressive, making it possible for people to appear uncannily life-like. The effect can be to make remote people appear more present by projecting their body movements, actions, voice, and facial expressions to the other location.

However, when only one person is remote and the rest are physically present at a meeting it works less well. Not so long ago, when there were no trains running from my neck of the woods into London, I worked at home and arranged to have lots of Skype meetings for the regular face-to-face ones already scheduled. They went OK but I often felt detached and alienated from the others who were there at the meeting. It was quite hard work following the twists and turns of the conversations. Not helped by the fact that I could only see those who were sitting in front of the laptop camera and hence had to deduce those who were not visible whenever they spoke from the tone of their voice. The softly spoken and mutterers were the hardest to discern. I also felt awkward when butting in, and made an exaggerated waving gesture to get the other meeting attendees’ attention to be let into the physical conversation. When brochures and other papers brought only to the meeting were handed around I sat there rather helpless, unable to grab copies. As the conversations jumped around with much laughter in between I realized how much I was not there and the little impact, if any, I had on matters being discussed. At the end of the meeting, everyone broke into their little groups to continue or start a new conversation. I made a pathetic wave and then clicked my close button. I became only too aware that I was very much on my own back in my house. Far too abrupt an ending.

To provide an individual with more sense of presence at meetings, a new breed of telepresence robots have been developed. They are intended to enable people to attend meetings and other events, like conferences, through controlling a roaming physical robot from their home via their laptop. They are typically about five-feet tall, have a display at the top that shows the remote person’s head, and a base at the bottom holding wheels that enable the robot to move forwards, backwards, or turn around. The robots also contain a microphone and speakers to let the remote person be heard and to hear what is being said locally. Instead of sitting in front of a laptop display at home that shows only a fixed view of the others at the physical meeting place, they can move their robot while looking around the place through controlling the cameras’ eyes – that are placed on the robot.

One of my PhD students teleported to a conference in the USA using one of these robots and found it overall an enriching experience. However, at other times she found it rather challenging. For example, she couldn’t see how she appeared to others at the conference so did not know what they thought about her. She also said how she could not gauge the volume of her voice, and on one occasion accidentally set the volume control to be at its highest setting. When speaking to someone, she did not realize how loud she was until another person across the room told her that she was yelling. The person she was talking to was too polite to tell her to lower her voice.

Telepresence robots are now being introduced into hospitals to allow clinicians to visit patients at their beside from their offices where they have access to more data, information and equipment. An example is Dr Bear Bot who has been used at the Children’s National Hospital in the US. Once, when it appeared at the bedside of a young child, the child looked at the robot and asked the physician how he had gotten inside it. Now that is a presence of mind. The doctor however did not play along with him and instead was rather prosaic in his answer, simply saying he was not really in the robot. Better to keep the magic in mind.

Image of Dr Bear Bot taken at Children’s National Hospital. (Sadie Dingfelder/Express)

Smart AI

One of my PhD students has been investigating how environmental sensors can be situated in community gardens to provide new data about light levels. The motivation stems from wanting to help the volunteers who work in these gardens decide what to plant and where best to plant new crops. The data can be digitally visualised for them on a display to provide new information about the patterns of shade and bright sunlight over time. Information they don’t currently have access to. Instead they rely on previous knowledge and experiences of what worked and what didn’t do so well. The aim is to augment people’s existing knowledge with new contextual information, especially where it can be difficult to predict how different areas of a garden changes due to seasonal shifts in light and variable plant growth.

However, the initial reaction from the community gardeners was one of scepticism. They did not want to have ‘computers’ in the garden because that is where they come to get away from the digital world. Instead they value the experience of being in the garden and the importance of ‘getting their hands in the dirt’.

But later, when shown the sensed light levels in different parts of the garden over time, using augmented reality, their initial resistance was replaced with a degree of curiosity. They could see the potential benefit of having such light data to hand that could be overlaid on their schematic sketches and maps of the garden when planning in the potting shed. What they were clear about was not wanting an app that gave them advice  about what to do in the garden.

Meanwhile in India, Microsoft in conjunction with the Andhra Pradesh government have been using AI and machine learning to help local farmers determine when best to sow their seeds for groundnut, rice, maize, cotton and the like. Using 40 years of past data for weather patterns and soil conditions, they have been able to develop a predictive model of the likelihood of rain, drought and even pest attacks. From their models, they can determine when the best time is to sow seeds in a given region so as to optimise yield and reduce risk of failure.

The really cool part of the project though is how the new knowledge is delivered to the farmers. Not via a smartphone app but by Microsoft letting the farmers know simply through sending them a text message – in their native language – to their feature phones.  And for those who can’t read they  leave a voice message. Gut feeling, experience and human wisdom are being replaced by straight forward messages – based on a remarkable combination of weather forecasting, satellite images, machine learning and cloud services. And what’s more, the farmers don’t need to have any sensors installed in their fields.

Who wouldn’t want to take heed from free advice coming from the cloud that is better informed and has a better chance of increasing their income? This seems like a win-win situation for all concerned. Local farmers benefit without having to compromise or change their practice. Scientists get to demonstrate a real impact of AI through increasing the income of people living in developing countries – without replacing them with robots or pushing ads down their phones. And Microsoft can bask in a feel-good factor for providing the infrastructure and wherewithal.

But what happens if the advice given is wrong?  And the farmers end up planting too early or too late resulting in a poor crop yield. Do they simply shrug their shoulders and think, oh well even AI can get it wrong. Do they continue to follow the text advice, next time – just like many people now have taken to blindly following their GPS when driving – sometimes against their better judgement. Or will they abandon the advice, revert to their gut instinct and decide once more for themselves? I supect we are in the midst of a quiet revolution in rural farming and there is no looking back. The AI will keep improving, too. But then again, global warming is also in our midst. And that is unpredictable.

 

Game Changer

A couple of months ago when visiting Cape Town, a friend asked me to take a Fidget cube over for her son. I did not think anything of it at the time other than noticing it was a hand-sized gizmo, comprising a plain plastic box with various buttons and sliders on each side – intended to be fiddled and twiddled with. Spin, glide, flip, click, roll and breathe – so says the marketing blurb on the website. You can also play with it without having to look at it. And it is very tactile.

The inventors of the Fidget Cube, Matthew and Mark McLachlan, set up their company through Kickstarter – to create “an unusually addictive, high-quality desk toy designed to help you focus. Fidget at home, in class, and at home in style.” Moreover, the company targeted it primarily at kids with ADHD to help them focus when sitting still. It is little wonder that so many parents saw it’s potential to help their kids, who get so easily distracted from what they are doing.

Then its snazzier cousin, the fidget spinner, arrived. An even simpler device with a button in the middle, that when pressed, results in a dizzying array of colours appearing to whir around the moving pieces. The spinners are cheap and cheerful and come in all shapes, colours and sizes. In a matter of weeks, they became the summer craze of 2017, worldwide. Every child (and many adults) has at least one; not just those who have ADHD. According to Wikipedia there has been so much demand for the fidget spinners that several factories in China, that used to make cellphones and phone accessories, cottoned on and switched to making fidget spinners.

The fidget spinner is truly a game-changer – changing how kids fidget. Moreover, what started as being a toy for kids with attention problems rapidly became a universal toy that every kid wanted. A brilliant invention.

In my childhood, we had clackers we would hit up and down to make a loud clicking sound. It was very satisfying to make the rat-a-tat noise but quite different from making colours fly.

What next I wonder? Nowadays, the aspiration of every new start-up company is to create something that is going to be a game-changer. But you never know what will go viral and be the must-have toy.

Ironically, many schools have now banned the spinners from their classrooms – as they have become more of a distraction than an anxiety reducer. While my sister-in-law’s school still provides the fidget cubes for their ADHD kids, they have banned the spinners. But the cubes don’t seem nearly as much fun as the spinners, having something whirring around, like magic, in your hand.

Face Age

I have been watching episodes of “Tonight at the London Palladium” on ITV for the last couple of weeks. My interest was whetted when seeing one of my former schoolmates, Bradley Walsh, hosting it. He is slick, funny, charming and on occasion a bit naughty. Just how I remember him at Francis Combe School when he was 15 years old, and he had the rest of the class in stitches impersonating Tommy Cooper. Besides the variety acts he introduces each week, from moving magicians to sparkly singers, he invites an unwitting member of the audience to come onto the stage and play a ‘guess the age’ game. One row of the audience is asked to stand up and the participant has to guess their age by saying whether the person to the right of them is older or younger. This is repeated for each person all the way down the row. The person who has been judged to be older or younger then turns over a white card, they are holding, which reveals how old they actually are. If the participant guesses right the audience roars in approval. If they get it wrong everyone looks a bit embarrassed. Great fun. Mostly the guesses are right because humans have developed a well-honed skill of working out the age of someone by how their face looks.

It was with a mix of shock and then disbelief that I later saw a version of the guessing game being played by a computer for real in a wine bar in Hove. Many bars and clubs now have scanning technology (Scannet.com). It checks someone’s ID card (usually their driving license) and reveals the details on a public TV display for all to see; their mugshot with their age and a big tick on either side – indicating if their ID has passed the authentication test. While having a quiet drink in the wine bar after dinner, we noticed it in action as the early birds arrived, all made up. They waited patiently at the door for their go with their ID cards ready to hand over to the bouncer. It just seemed routine to them. Nothing out of the ordinary. Why were we so surprised?

The mugshots that appear on the screen appeared to have some kind of pattern superimposed on their foreheads which made each one look like a criminal photo. Their age extracted from the card also shows up in bold 60 point font; both can be seen clearly from anywhere nearby. For added security, the scanner takes a photo of the ID card and stores it as data. Who knows what other information is stripped from the ID card as part of that data? When the scanner is not in use, a webcam on top of the display clicks into action, like a CCTV camera, which was pointed at our table in front of it – we could see ourselves on the screen drinking.And for equal measure, there is another TV screen, with the same information appearing on it, hanging by the bar, so the bartenders can check as well as the bouncers.

Apparently, in London and other cities across the world, it is now required to install this kind of ID scanning equipment in clubs and bars. Worryingly, the data does not stay in one place. The scanners are all hooked up to a network that allows all the signed up clubs and bars to share the data with each other. Should a clubber be rowdy in a bar and subsequently banned, they may find they are banned from all the other venues that are part of that network. No wonder nightclubs are closing by the hundreds throughout the UK.

We watched as people’s ages popped up alongside their faces on the screen – 22, 23, 26, 33. We played our own version of the London Palladium game, guessing whether we thought the number appearing on the screen matched the person walking through the door. Some looked older than their actual age rather than younger. None appeared under age or had fake ID. Perhaps the technology was doing its job acting as a deterrent. But most unsettling to us was that the young things did not seem to care in the slightest – after being handed back their cards they headed straight to the bar to grab a cocktail. Par for the course of being young these days.

All-electric Car

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Driving a fully electric car for the first time felt like being in an ultra turbo charged golf buggy. Well, the acceleration and deceleration part of driving. Instead of going vroom vroom when you put your foot on the pedal the car shot off with a G-force lurch in almost silence. And when you take your foot off the pedal the opposite happens. In equal measures, the deceleration is quite dramatic. There is no need to use the brake as the stopping happens automatically.

The car in question was the new BMW i3. I had been offered the chance to give it a test drive while at a conference in Brisbane, Australia. At first blush, it looks like any other mid-range car – shiny and stylish on the outside, roomy and detailed on the inside. However, it begins to look different when you peer in. For a start there are no door handles on the back seat doors (I begun my trip as a passenger). The driver has to let you in by pushing out a swing-like saloon door. Then, when you take a closer look at the dashboard it seems not quite right. Things seem to be missing while others are in strange places. Switches and buttons have replaced mechanical parts. For example, to start, you press a button to switch the ‘engine’ on and flick another switch to turn the hand brake off. No force is required to yank the gear lever or make sure the hand brake is fully disengaged.
BNW

A light touch is only ever needed throughout the experience. There is never any sense of ‘giving it a bit of welly’. The only welly seems to be hidden in the car when it seemingly takes a lot of the control out of the driving.

So how best to describe the all-electric car? Coffee comes to mind. The drive starts off like an espresso and then switches into a latte. You get a jolt, reaching 100 km from standing in only 7.2 seconds. After that, it feels very smooth and quiet as the outdoors passes you by. There is no smell of petrol, oil or diesel or in the marketing blurb “no odours at the point of use”. And of course, there is no purring or idling of the engine. Just new car smell silence.

The blurb on the website goes onto claim, “first and foremost it delivers exceptional driving pleasure. To move off from a standstill, just dip the accelerator gently and the BMW i3 will accelerate powerfully and almost silently.”

Somehow dipping and driving don’t mix just like oil and water.

“How did you like the dip?”
“Quite a big one, eh!”
“Wasn’t that quiet acceleration out of this world?”

“Zero Co2 emissions, zero noise, zero coke.” It seems, we are increasingly living in a world of denial.

You can’t imagine a boy racer talking like that. The language of driving is going to have change to match the new slipper-soled, all-electric experience.

bmw-i8-spyder-ces-2016-04When I parked the car, I eyed a gleaming orange BMW i8 parked nearby. I could not take my eyes off it – nor could many other passers-by. Now, that is the super duper souped up top of the range going for a song, to the order of £250K. Obviously, targeted at the wealthy to swan about in. The doors open outwards, again, but this time more majestically like insect wings. It flies like an angel, just maybe.

Cashless Society

ATMqueueEvery Thursday a bustling Farmer’s Market comes to our university campus. It is a feast for the eyes and nostrils. Giant pans of steaming paella, sizzling burgers and other culinary delights await the throngs of students and staff coming out of their classes and offices for an al fresco lunch. In an adjacent street you can also see a line of snaking people queuing to draw cash out of the ATMs. The reason being is that the stall owners only accept cash while most young people now don’t carry cash. They pay for everything from coffee to clothes to travel with a tap or a swipe of their contactless or debit cards. It is all so easy. No need to carry around loose change – unless that is you need to go to the toilet at a train station. Then you come a cropper.

I asked my students the other day how many of them had any cash on them. One or two hesitantly put their hand up. Cash is old money to them. The smell and feel of a wad of crisp £20 notes fresh from an ATM does not have the same feeling as it did to previous generations. But there is a price to pay for all this convenience. It can come as a shock when they look at their online bank statement or spending app and find out just how much they spent that week.

You can often end up spending much more than you thought. The odd coffee here, snack there, bus to get home, and other sundries can quickly add up to a startling amount. It is definitely a case of the sum being greater than the parts. Claer Barrett from ft.com wrote an article about how she discovered she was using her contactless card far more than in the same month a year ago. In her words a whopping 211%. This August, she tapped her card 22 times – mostly for coffees, sandwiches, public transport, supermarkets, pubs, Uber taxis, and so on. A year before she had used it less than 10 times while drawing out cash 10 times – amounting to £600. This year, for the same month, she found she had drawn out much less cash and used the ATM much less frequently – only 4 times, for a total of £220. And what’s more, when she forced herself to go back to the old way of mainly using cash, she discovered she spent much less each week.

cash4645 People used to check how much money they had left in their purse, pocket or wallet before making their next purchase. It provided a way of helping them know how much they had spent, how much they had left and whether they could afford to buy the next thing. “Lend us a tenner” was a common phrase at the end of a jolly night down the pub. Now you never hear it. Students dont have the same experience of what it feels like to have an empty pocket or only a few pennies left. Just add a few more transactions to their ever increasing overdrafts. If you can pay for another round or a kebab and a taxi home, then why not? If the bank stops their virtual cash flow then send a text to mum or dad to ask them to transfer more money into their account. It is all too easy living in the cashless society. But worryingly, reckless.

“Money, it’s a crime
Share it fairly but don’t take a slice of my pie
Money, so they say
Is the root of all evil today…”

Pink Floyd, The Dark Side of the Moon (1973)

Social Niceties

dress“You’re a jerk!” The words spat venomously from behind me. I looked behind, startled, and saw someone I knew from a while back. She continued: “Why didn’t you get in touch? You’re a jerk!”

I replied, somewhat lamely, “I did not expect to see you here. Are you around for the rest of the conference? Let’s meet up later.” The damage done, she grunted and introduced me to her teenage son who looked at me and gave a sweet adolescent smile.

I thought about why I had not got in touch with her before coming out to Silicon Valley. In years gone by I would have emailed each time I was visiting (which is where she lives). Only this time, I was here just for a fleeting visit to a conference. Sometimes, it is better not to say anything than to disappoint. “Hi, I am in town again but won’t be visiting you this time.” We bumped into each other again the next day and arranged to meet for what turned out to be a very amicable dinner. The wrong was put to right.

At another morning coffee break I was talking to an old friend, J, while soaking up the warm Californian sun. We had 5 minutes together before someone else, who had been standing on the sidelines, sidled up and said hi to J. The guy also smiled at me and we let him in our circle. The conversation inevitably took a new turn. A few minutes later a wee man sprung himself upon J by holding out both his hands and then cupping one of J’s to shake it. He then did the same with the other guy. It seemed forced and unnatural. I waited for my turn (I know this guy and I know he knows me) but he completely blanked me out and turned to face the others. Surprised, I cheekily sprung my hand out and said, “And hello, I am Yvonne!” in an exaggerated, sarcy way. He looked back at me, shook my hand limply, muttered a half hello, and then turned back to talk to the other two guys.

Jeez, talk about being rude! I waited for two minutes and after being ignored walked away. You know where you are in the pecking order. I was made to feel right down there – a nothing. Perhaps if I had been wearing some of these delightful, colored shoulder flaps, that Hillary Predko from the Social Body Lab has developed as an expressive wearable that move up and down by tensing your muscles, I might have at least been able to vent my frustration! The idea behind this technology is as an extension of our bodies to allow us to sense our surroundings and express our emotions in a more visceral way.

Networking at conferences is hard work and stressful. While some shy away, others feel they have the right to just barge in where they want. Etiquette is thrown out the window. The worst is when someone you are talking to, looks over your shoulder in mid-sentence to see if someone more interesting or important is coming towards them. If they spot someone higher up the pecking order, they often won’t even say goodbye but just shoot off. Onto the next one to let them know how great they are.

At the end of the last evening’s social event, I walked over to the manager who had organized the buffet and bade him farewell. I had chatted with him earlier in the evening as he was adding the finishing touches to the wonderful spread. He was touched that I had said how enjoyable the food was and loved the way the food was presented. It really is easy to be nice to people and make them feel valued and good at what they do.

Dress with flutes designed by Halley Profita

About Time

YvonneMy dream fellowship has now officially ended. I’ve returned to Cape Town where it first started, two years ago. The original plan was to come back for a short time to reflect on what I have done and achieved during it. In looking back I realize I am all the time looking forward. Dreams of how to change the world don’t stop when the funding stops. They take a new turn, changing direction; expanding, contracting and transforming.

But life can suddenly stop, short. My wonderful host, gentle colleague and dear friend in Cape Town, Gary Marsden, died suddenly and unexpectedly on the 27th December, aged 42. He, too, had a dream of how to change the world. But we’ll never be able to share our respective dreams, again, over a coffee looking up at Table Mountain. Instead I am here to attend his memorial service – which was held this week at the University Cape Town. It was a wonderful remembrance for a very special person, and a befitting way to say goodbye. But I still can’t stop thinking why. There is so much one wants to hold onto in grief. So much said, so much missed, but ultimately, so much that could have been more.

The other night I watched a movie by Richard Curtis called ‘About Time’ on DVD with some of his close friends. The storyline is simple but its ramifications made me think about how we traverse through our lives. The protagonist, a young man called Tim, discovers he can travel back in time in his life. While he can’t meet people outside of his lifetime, like Hitler, he can change what happens in his own life. This he does by trying to make his life better through the encounters he has with others. We first see him fumbling and bumbling in real life; he has many missed opportunities and never seems capable of saying or doing the right thing. Then we see him trying to ‘get a girlfriend’ (which he has failed so far in real life because of his social ineptness) by going back in time and making better moves in less cringe-making ways – and he learns how to act out the dream of classic romance.

Towards the end of the movie, there is ‘a one day in the life of’ episode where it begins, predictably, with it going wrong in real life for Tim. Then the episode starts again playing out exactly the same scenes, but where the characters’ reactions and interactions with each other are different. Instead of reacting to annoying and disappointing events like he did the first time, by getting annoyed and disappointed, himself, Tim turns them around to be joyous. He does not get rattled by the person sitting next to him on the Tube, who has tinny, ‘kchunkie-kchinkie’ music seeping out of their earpods (as he does first time), but smiles and even starts singling along with the ‘shared’ music. Instead of replying to his wife, as he gets into bed, that he has had a bad day he says he has had a good day. She smiles and says well in that case no need… but then he quickly gets it and follows up by saying ironically he has had a really, really bad day. And she turns to him and smiles and says well in that case… And then it is smiles all round.

Of course, no-one can ever sustain a life of full-on happiness. It would be saccharin-sick even if it was possible. We would start craving misery if all we had was 100% happiness.

For the most part, living is about making a myriad of often unconscious, split second decisions, choices and reactions to what is happening around us. We might think we can think ahead about what we want to say and do but in most situations we can’t control what we say and do. Most of the time we react and interact. Our paths and encounters with each other always have an unpredictable element. We can never be sure how the other/s will respond or what they will feel. Their body language, the switches and turns in a conversation, the unexpected looks, smiles, the endings, the jibes and much more – often take a course of their own.

Not knowing what twists and turns are around the corner, surely, is one of the joys of life.

Some of us are better at taking command and some of us wish we had more courage to say or do things we just can’t do. Sometimes we fumble and make a mess of it – just like Tim does at the beginning of the movie when not knowing whether, when or how to kiss a girl. Some of us are super sensitive and over aware – agonizing over whether we have done the right thing, said the right thing, looked too long in the eye at someone and on and on. Some of us just don’t notice what others are thinking or feeling. Some of us can read each other’s minds and moves in uncanny ways.

Empathy is one of the great gifts of life.

Even if we could go back in time and have a second bite at the cherry it would surely be unbearable to know what lay ahead of us. That is why fate and serendipity play such an important role in life and literature. And now it is ‘about time’ for me.

Remembering Others

roses How would you like to be remembered after you die? Most of us hope by our better qualities and achievements in life. Special people leave an enormous legacy because of what they have done on the world stage. Nelson Mandela has been put on a pedestal like no other – eclipsing President Kennedy, whose death shocked the world when he was assassinated in his prime.

The passing away of Nelson Mandela resulted in an unprecedented outpouring worldwide, from all walks of life – bloggers, tweeters, journalists, friends, family, and many famous people – praising him for what he had achieved, what he stood for and what he had suffered during his 95 years.

remembering nelson mandelaThe obituaries were glowing and over-flowing about his life. One could not help but be moved to tears by what he had done and what had been done to him. Many waxed lyrical but every word was heartfelt. For example, Paul Vallely from the Independent newspaper wrote: “Nelson Rolihlahla Mandela embodied not only enormous political sagacity but also an almost saintly capacity for magnanimity, forgiveness and reconciliation.” And then later on “His life was an inspiration not just in South Africa but throughout the world, to all who are oppressed and deprived, and to all who are opposed to oppression and deprivation. He was a model of faith, hope and charity. There was about him something to which the world aspired.”

The many speeches in the days following his death were equally moving. “Our nation has lost its greatest son” said the incumbent president Jacob Zuma. President Obama described him as an “influential, courageous and profoundly good” man who inspired millions — including himself — to a spirit of reconciliation.”

My dad died a couple of days after Nelson Mandela did. He was 89. I am writing my tribute now for his funeral on Monday. He was – to those who knew him – a special, gentle man.

Eulogies are a way of praising someone who has recently passed away. Best known is W.H. Auden’s poem “Stop all the clocks” that was popularized in the film Four Weddings and a Funeral.

Stop all the clocks, cut off the telephone,
Prevent the dog from barking with a juicy bone,
Silence the pianos and with muffled drum
Bring out the coffin, let the mourners come.
Let aeroplanes circle moaning overhead
Scribbling on the sky the message He Is Dead,
Put crêpe bows round the white necks of the public doves,
Let the traffic policemen wear black cotton gloves.

He was my North, my South, my East and West,
My working week and my Sunday rest,
My noon, my midnight, my talk, my song;
I thought that love would last for ever: I was wrong.
The stars are not wanted now: put out every one;
Pack up the moon and dismantle the sun;
Pour away the ocean and sweep up the wood.
For nothing now can ever come to any good.

Finally, there are poems about how to deal with grief. A friend sent me an extract from a William Blake poem that captures the best way of doing it – experiencing and dovetailing joy and woe in equal measures.

Joy and woe are woven fine,
A clothing for the soul divine,
It is right it should be so,
We were made for joy and woe,
And when this we rightly know,
Through the world we safely go.

Doing Good

volunteer-890x502 Last summer London was awash with the feel good factor, fuelled by a sea of volunteers going out of their way to help tourists while jollying visitors to and from the Olympic Park. You couldn’t help noticing them and then remarking on how cheerful they were. Moreover, how it rubbed off on the normally, sullen-faced, cynical city-dwellers. Strangers smiled at each other and then sparked up conversation. The clocks slowed down as the athletes got up to speed. Urbanites joined in the fun and London was transformed into a convivial city.

All sorts of people will go out of their way to work all hours of the day on crazy shifts without getting paid – whether it be the Olympics, manning museums and galleries, working in charity shops or helping out at festivals. But, why do they volunteer? For the young, it can add to their CVs, improving their chances of getting a job; for the retired, it provides a lifeline back into the community, making them feel they are doing something worthwhile, whilst for others, it provides a chance to be an ‘official’ at an event, like a music festival, and if lucky schmooze with the big names.

Last week, I had the pleasure of being looked after by a string of impeccably-dressed, good-mannered and well-educated volunteers at the Cheltenham Science Festival. From the moment I arrived, I was chauffeured from the station to the VIP room, given food and drinks, set up with a mike and tested in the tent I was to speak in – by very delightful volunteers from different walks of life. It made my visit very enjoyable. I was mightily impressed by how genuine they all were and how they did not mind working 10-12 hour days.

But there is a darker side to volunteering, sometimes people want to please or do too much. During the festival, one of the science editors from The Times, Hannah Devlin, was talking animatedly about how some doctors, who volunteer their services in disaster zones, do more harm than actual good. She mentioned the 2010 earthquake in Haiti as an example where it was claimed that some of the doctors were a little too eager using the surgeon’s knife, amputating legs and arms, that was later considered by experts, unnecessary. It seems they jump into the deep end, often working outside of their specialty. Whilst we praise the heroics of a doctor who volunteers their services mid-air on a flight to help deliver an emergency premature baby, chopping a leg off in a disaster area, without proper consultation with other experts, is seen as overstepping the mark.
67374877_haiti_418951c

Might we consider other ways of helping? I have been having an ongoing discussion with one of my PhD students, Mara, for the last few months about how and why it might be good to encourage people to be more pro-social rather than to volunteer. By this, is meant promoting behavior that both parties benefit from, leading to more social acceptance and even friendship. So, instead of seeking out ways of helping others worse off or perceived to be in need, it frames the relationship between giving and receiving as one on a more even footing. Whilst someone in Haiti, whose leg is bleeding profusely, would prefer morphine over a cup of tea, there are many other situations where sparking up a conversation with a stranger might lead to something shared and special. Last Friday, Mara sent us a quote by Theodore Zeldin, that although a bit cheesy, makes a lot of sense:

“It is in the power of everybody, with a little courage, to hold out a hand to someone different, to listen, and to attempt to increase, even by a tiny amount, the quantity of kindness and humanity in the world. But it is careless to do so without remembering how previous efforts have failed, and how it has never been possible to predict for certain how a human being will behave.”

Kind Acts

During the Olympics, London was full of people being smiley, friendly and kindly. Strangers talked to one other on the trains, in queues and while sitting at the same table, drinking, eating and being merry. The hordes of volunteers in their bright pink and purple clothing chivied the masses along, promulgating a joie de vivre, whether they were commuter, tourist or Games ticket holder. It was all terribly infectious and warm-hearted. People joined in and everyone commented on what a lovely place London was to be – the complete opposite of the expected chaos, unpleasantness and congestion stress that had been predicted beforehand. Those who had chosen to escape the city had missed out on something special.

Last week I was the recipient of a random act of kindness. It really made my day as I was so not expecting it. I was on my way home, via Bilbao, after being at a conference in Vitoria, and had decided to visit the Guggenheim Museum for a couple of hours before catching my plane. My taxi driver dropped me off as near as he could to the stunning Frank Gehry building; I trundled off towards the shimmering facade, wheeling my suitcase with one hand and carrying my shoulder bag and handbag in the other. Suddenly the drizzling rain we had experienced in the taxi turned into power-shower sheet rain. It was very dramatic and I stopped momentarily to wonder why the Gods had chosen this very moment to open the skies and pour forth. Not having any hands free I was unable to do up my coat so just carried on walking slowly, feeling the cold water pelting my head and face.

GUGGENHEIM BILBAO MUSEUM By Carlos Lujan

The entrance to the Guggenheim is not obvious and I paused again to see where to go. A long set of marble steps led down to a small group of people standing waiting. I assumed that was the entrance. I braced myself and picked up my suitcase. By this time I was beginning to wish I’d gone straight to the airport. But just at that point a woman came to my rescue; she stood beside me and placed her huge umbrella over both our heads. I looked surprised at first, but quickly switched to beaming, and we descended down the steps together. In her excellent English she told me where to go to leave my luggage and coat and as we walked through the doors, she wished me well and we parted. I smiled profusely at her and thought about what she had done and wondered how many other people would have done the same. I hope I would.

I tried to remember the last time I randomly acted in a kind way for someone else. I guess there are various degrees of kindness we can choose to make at unexpected moments, such as opening a door for someone or picking up their dropped glove and handing it back to them. The one that came to my mind – which had given me immense pleasure – was recently outside my local Co-op store when coming home from work. Most evenings, a lone man stands nearby trying to sell his Big Issue magazines. He is softly spoken and does not bother you or look at you in the way some beggars make you skirt around them. I often give him whatever change I have in my purse. I don’t know why but this time I asked him, “how much do you need?”

He replied “just another six pounds to get me a bed at the hostel.”

I didn’t think about what he might do with six pounds or whether he was telling the truth. I simply opened my purse and took out a crisp ten-pound note. As I handed it over to him his eyes lit up like Christmas tree lights. He took it and then kissed my hand gently, whispering, “thank you, love.”

Whilst I was writing this piece the doorbell rang. I opened the front door to see the window cleaner standing there, all dark-eyed and hungry-looking. He asked if I could pay him for the last ‘clean’. I indeed did, but I also gave him a big Christmas Box – not quite a random act but nevertheless a very kind one. I don’t know if it is still the custom to tip postmen, dustmen, cleaners, etc., at Christmas, but it can make all the difference to those who have to work outdoors, are lowly paid and have to brave the elements. Call me a big softy but these people have it tough.

There are lots of quotes from famous people about acts of kindness but one that stands out for me is by William Wordsworth in his poem Tintern Abbey: “The best portion of a good man’s life is his little, nameless, unremembered acts of kindness and of love.”

Left Behind

When I lived in Swansea, in my student days, I often heard it said that the city was the graveyard of ambition – wrongly or rightly attributed to Dylan Thomas, the great welsh poet who once lived there. The sentiment behind this omen was to get out as soon as you could. At the time I never gave it much thought; being a young whipper snapper full of ideas and dreams. But after visiting the city again, a few days ago with seasoned eyes, I can see why it continues to reverberate through the city right down the valleys. While there are pockets of economic growth and a marvellous football stadium gleaming on the outskirts, the city has become pitifully run down, looking a shell of its former proud self.

This is even more tragic given the location of Swansea – situated in a beautiful part of Wales, nestled underneath the stunning Gower Peninsular, which is renowned for its outstanding beauty. Swansea, too, can count a number of breathtaking bays and views of its own (indeed the glossy university brochures and websites portray a picture of Swansea as if it was California). As students, we frequented these magical places; walking, romancing and talking like welsh philosophers and poets. But it was not just the coastlines that germinated our ideas; it was also the life, quirkiness and culture seeped in the place that nurtured our dreams.

For a few years I used to live in the Mumbles – a picture postcard fishing village on the outskirts of Swansea. One year, we rented a fisherman’s cottage overlooking the bay, where each night we listened to the moored sailing boats in front of us tinkling in the wind. Between the sea and us was a street full of individual pubs. Each had its fill of real characters whose strong welsh voices sung heartily and told tales into the night. At the end of the road, was a Victorian pier whose wrought iron work was covered in barnacles, rust and seaweed. And at the end of the pier was an enormous nightclub called Cinderellas. It lived up to its name. Every friday night we would end up dancing our socks off to the likes of the Smiths, Talking Heads, David Sylvian, B52s and Billy Idol. This weekly merriment was followed by a Saturday pub lunch at the White Rose, mingling and talking with the locals about the rugby. Then Sunday it was Dylans (a lively mainly student pub) and Monday a rendezvous at Bentleys for a 60s night, a dressed up nightclub, where we put on our glad rags and the locals danced in their stilettos. You just knew where to go each night.

Town and gown, by and large, happily mixed in the melting pot of the Mumbles.

This visit, I had come to Swansea University on business. In the evening we went for a meal at Langland Brasserie, located in a fantastic spot overlooking the pristine bay. I was full of anticipation. However, as my taxi driver drove me along the unfolding Mumbles Road, he looked dolefully at me in his rear mirror and said the Mumbles was not the same anymore. I looked at his reflected self quizzically while squinting at the glistening pier on the horizon in the evening sunlight. I knew times had been bad but I thought that this fishing village would be spared because it had always been overflowing with a joie de vivre. I started listing my favourite haunts – to which he replied gone to each one; even the stalwart Cinderellas, he said, had been knocked off its perch and replaced by a skating rink. I was gutted.

But it was not just the Mumbles. Other areas of Swansea I had fond memories of being in had been lost in a similar fashion. Not only a graveyard for ambition but a forgotten town. Cued and primed, I could not help noticing boarded up bingo halls, labour clubs, pubs and nightclubs, everywhere I looked – that once were the places working folks from the town and valleys mingled with joyous students from all walks of life to forget their hardships. They are no longer. No soul. Feral gangs of hard-done-by teenagers now run menacingly wild in the streets.

The social gatherings held in these places of old have been largely superseded by comfy couch life, where family and friends congregate at home, watching end-to-end sport, reality TV and soaps, on their larger than life HD and 3D TVs.
I felt an aching sadness as I walked to the station the next morning past the former social centres – their old signs just barely perceptible. Opposite the station, I noticed a run-down café that was open; with a single Hopperesque man sitting in the window framed by a piece of cardboard, that had a faded shaky “TEA large 90p” handwritten on it. Not far from this very spot I once saw the Specials play. I remembered us all pogo-ing manically to their infectious pop songs. Their hit single “Ghost Town” had a chorus we all loved to sing along to – the prescient lyrics seem more poignant today than in the 80s.

By now, I was in the depths of despair. How has Great Britain let the heart be ripped out of so many of its cities, towns and villages – it’s not just Swansea.

Lyrics for “Ghost Town” by the Specials

This town is coming like a ghost town
All the clubs have been closed down
This place is coming like a ghost town
Bands won’t play no more
Too much fighting on the dance floor

Do you remember the good old days before the ghost town?
We danced and sang as the music played in any boomtown
This town is coming like a ghost town
Why must the youth fight against themselves?

Government leaving the youth on the shelf
This place is coming like a ghost town
No job to be found in this country
Can’t go on no more
The people getting angry

This town is coming like a ghost town
This town is coming like a ghost town
This town is coming like a ghost town
This town is coming like a ghost town

Remembering Mike

It is 10 years since Mike’s sudden and unexpected death. A heart attack – completely out of the blue. It was a terrible shock and I remember vividly to this day, in slow motion, his last breath. Every now and again, I involuntarily relive that moment and it still makes me violently shudder.

Mike was an extraordinary lovely person who had time for everyone. The postcard above was one he placed on my desk a week before his death. I was having a particularly stressful day at work. His drawing speaks volumes.

The loss of a loved one, a soulmate, is unbearable. In the ensuing years, one moves on and reconstructs a new life. But anniversaries, especially symbolic ones, bring it all back – a time to reminisce and grieve once more.

I received endless heart-felt letters, cards, photos and flowers from colleagues, friends, students and family – even from long lost friends of Mike’s, whom I had never met. Everyone who knew him felt an enormous loss. One person who was most dear to me afterwards, was his mentor and close friend, Jerome Bruner – who, then, in his mid-80s, insisted I visit him at his holiday home in Ireland. I’d never met him before but the few days I spent with him and his wife is something I will always treasure. They made me smile once more and believe in myself, again.

I asked Jerry to write an obituary for the Guardian together with Andy Clark (the friend Mike and I were out with on the night Mike died) and it is still there in the digital archives. It captures Mike to a tee, ending with the epitaph, “to encounter Mike was to meet a playful, wickedly intelligent spirit, a man who maintained relentless optimism and enthusiasm in the face of the modern academy’s obstacle course.”

There is also a bench, I had custom-built, proudly perched outside the former COGS building at Sussex University, overlooking the South Downs. On a strip of copper, embedded in the seat, is an inscription I added: “fast and bulbous” – taken from Frank Zappa’s Trout Mask Replica album that tickled his fancy and was his mantra and leitmotif.